Terms & Conditions

1. Scope of Application

These Terms and Conditions govern the contractual relationship between BizDevHubBest and the clients of our software development and business technology services, technology consulting and development offerings. They apply to all software development programs, analyses, consulting services and development services in the field of business technology and software excellence. By commissioning our services or concluding a consulting contract, you agree to these conditions.

2. Services and Contract Conclusion

BizDevHubBest offers are non-binding. Orders for software development services are only considered accepted after written confirmation by BizDevHubBest. The contract comes into effect upon receipt of confirmation by the client or upon commencement of service provision by BizDevHubBest. For the creation of precise software development programs, we need complete and correct information from the client.

3. Service Description

Our services include the creation of software development programs and technology plans, organizational analyses, individual technology consulting and digital development solutions. The exact service description results from the respective order confirmation or consulting contract. The methods, timeframes and content described in our materials and on the website serve as guidance and can be adapted to optimally meet individual business needs and to take into account current changes in technology practices.

4. Payment Terms

Payment for software development and consulting services is due within 14 days of receipt of the invoice without deduction, unless other payment modalities have been agreed. For long-term support or extensive technology projects, individual payment plans can be agreed. Payment is made by bank transfer, credit card or other payment methods indicated on the website. In case of payment default, we reserve the right to charge default interest at the statutory rate and to withdraw from the contract.

5. Refund Policy

At BizDevHubBest, we place great value on customer satisfaction and fair business practices in providing software development services. Our refund policy reflects our commitment to transparency and responsibility:

  • Cancellation by the Client:
    • Up to 14 days before the start of development work: 85% refund of fees paid
    • 7-13 days before: 45% refund of development fees
    • Less than 7 days before: No refund possible due to preparatory work already performed
    • After starting work on your software matters: No refund, as significant resources have already been deployed
  • Quality Guarantee:
    • If we demonstrably make errors in your software documents, we commit to free correction and take responsibility for any consequential costs that arise from our errors.
    • In case of demonstrably deficient quality of our software development services, we refund up to 100% of the fees paid depending on the extent and nature of the deficiencies.
  • Return Policy:
    • If you are not satisfied with our software development services, you can request a partial refund within 30 days after completion of the work.
    • We review each request individually and work with you to find a fair solution.
    • Refunds are only granted for services not yet provided.

6. Execution and Quality of Software Development Services

BizDevHubBest conducts all software development and consulting services with the highest professionalism, care and expertise. We reserve the right to make content adjustments to optimally meet the individual business needs of clients and to take into account current developments in technology practices. For individual consulting appointments, a free rescheduling is possible up to 48 hours before the agreed time. The quality of our software development programs is ensured through multiple internal reviews.

7. Liability and Cooperation Obligation

BizDevHubBest works according to recognized methods of software development and business consulting. However, the quality and accuracy of our software development programs depends significantly on the completeness and correctness of the information provided by the client. The client is obliged to provide all information relevant to the software development completely and truthfully. BizDevHubBest is not liable for errors or inaccuracies in the software development programs that are due to incomplete or incorrect information provided by the client. Our liability is limited to intent and gross negligence.

8. Confidentiality and Data Protection

BizDevHubBest commits to absolute confidentiality regarding all business and personal information disclosed during software development work. All employees are subject to strict confidentiality agreements. The processing of personal data is carried out exclusively in accordance with our Privacy Policy and in compliance with applicable data protection laws. Further details on the handling of personal and business-related data can be found in our Privacy Policy.

9. Copyright and Use of Development Materials

All development materials, analyses and consulting materials created by BizDevHubBest are copyright protected. They are provided to the client exclusively for personal use within the scope of their business affairs. Any transfer to third parties, except to business organizations and other authorized bodies, requires prior written consent from BizDevHubBest. The client acknowledges that the methods, templates and analysis tools developed by us remain our intellectual property.

10. Technology Practice Changes

Technology practices are subject to constant changes and adjustments. BizDevHubBest strives to always work according to the latest practices and standards and to inform clients about relevant changes. However, we cannot guarantee the long-term validity of our technology consulting or the immutability of the legal framework conditions. It is the responsibility of the client to inform themselves about significant changes in technology practices that occur after completion of our services.

11. Jurisdiction and Applicable Law

Swiss law applies. The place of jurisdiction for all disputes is the registered office of BizDevHubBest in Zürich, Switzerland.